Enhancing Security Awareness in a Design and Detailing Service Company

Challenges

Low Security Awareness: Employees were unaware of basic cybersecurity threats such as phishing, social engineering, and secure data handling.
High Turnover in Design Teams: Regular onboarding of new employees created gaps in consistent security training.
Inadequate Data Protection: Sensitive design files and client information were frequently shared over unsecure channels.
Resistance to Training: Employees perceived security measures as disruptive to creative workflows.

Tailored Security Awareness Training: Developed training sessions focused on threats relevant to the design industry, such as ransomware targeting CAD files and intellectual property theft. Delivered interactive workshops and gamified learning to make sessions engaging.
Phishing Simulations and Hands-on Exercises: Conducted quarterly phishing simulations to evaluate and improve employee awareness.
Policy and Process Overhaul: Introduced secure file-sharing tools and ensured employees understood data classification standards. Integrated cybersecurity policies into onboarding and ongoing training cycles.
Management Buy-in and Cultural Change: Aligned the training program with organizational goals and got leadership support to encourage participation.

Improved Awareness Levels: Post-training surveys showed a 75% improvement in employee understanding of phishing, malware, and secure communication.
Reduction in Security Incidents: A 50% decrease in successful phishing attempts and mishandling of sensitive files over 12 months.
Enhanced Compliance: The company aligned with industry cybersecurity standards, boosting client confidence.
Sustained Security Culture: Security awareness became a part of the organizational culture, with employees proactively reporting suspicious activities.